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Jonathon Dalton Talks About Trulia Voices & The REALTOR® Code Of Ethics
7 months ago
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16. Jonathon Dalton Talks About Trulia Voices & The RE…
7 months ago
Jonathon Dalton agreed to test a combination of Skype, GoToMeeting and ScreenFlow today. My initial goal was to use ooVoo.com and have a combined web surfing, video discussion... but alas, Jonathon doesn't have a mic for his PC. :) So this turned into both a test of technology and a great discussion about consumers use of Trulia Voices. snurl.com/204v2
"Part of the evolution of real estate is there’s increasing amounts of information available at a buyer or sellers’ fingertips. Some of it’s useful. Some of it’s not. How is the consumer supposed to know the difference?" Jonathon makes some great points here in this conversation and in the post at snurl.com/204vd
As a technical note, Jonathon's voice does not sound like this. Something about the way ScreenFlow works with Skype caused horrid voice sync issues that forced me to split the timeline into 20 parts to even get it this close. I'm hoping it doesn't distract from a great conversation.
Jonathon, thank you for agreeing to be a lab rat on the spur of the moment. :) And thank you for giving this consumer a bit of your knowledge.
daltonsazhomes.com/blog/
also discussed: snurl.com/204vk
"Part of the evolution of real estate is there’s increasing amounts of information available at a buyer or sellers’ fingertips. Some of it’s useful. Some of it’s not. How is the consumer supposed to know the difference?" Jonathon makes some great points here in this conversation and in the post at snurl.com/204vd
As a technical note, Jonathon's voice does not sound like this. Something about the way ScreenFlow works with Skype caused horrid voice sync issues that forced me to split the timeline into 20 parts to even get it this close. I'm hoping it doesn't distract from a great conversation.
Jonathon, thank you for agreeing to be a lab rat on the spur of the moment. :) And thank you for giving this consumer a bit of your knowledge.
daltonsazhomes.com/blog/
also discussed: snurl.com/204vk
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Hi Jeff and Jonathan, this is Vicky from Trulia
Thank you for posting this video and the blog about Trulia Voices. We are always very interested in hearing what the community has to say!
On Trulia Voices, what you see is normal offline discussions…online. In real life, it is just normal for people to seek as many opinions as possible, especially when it comes to matters that involve big financial transactions. We are happy to facilitate discussions and we hope that both consumers and agents see Trulia Voices as a place to share knowledge, opinions and advice and not as their ONLY source of information.
Thanks!
vicky
The trouble I find at Trulia Voices, often enough, is that I'm not supposed to solicit someone that is represented, yet how do I know if someone asking a question is represented? As well, could my response in any way be interpretted as a solication for their business (which is an ethics violation)? I think the answer to the latter is no, since the represented person opened up the possibility that an answer be considered a solicitation by asking the question.
On the subject of "firing your client/agent", both parties mutually agreed to enter into a listing or buyer broker agreement. Both parties can certainly mutually agree to terminate the agreement early. I fired a client last summer for the first time in my career, which my client agreed to. I've been fired as well, and while it wasn't fun, I personally won't fight it, even though I don't write anything explicitly in to my agreements.
Still, I did find this sequence of questions very annoying, primarily because it screamed, "I don't trust my agent, and I want some other opinions." I can understand the desire for more opinions, but just because the opinion comes from an online community, why would that be a better formed opinion than your trusted advisor that you are already working with?
This line of questioning does point out that many professionals are concerned about the code of ethics and how it relates to social networking sites. Are lines crossed unknowingly? Should we have more information about a person asking a question to better protect ourselves from a mistaken ethics violation?
Also, fyi, 2 of the questions asked by that Trulia Voices user were deleted.
Steve, great stuff. Yes, the darth vader issue was truly unfortunate. I can tell you that I worked hard to mitigate it, but it was not to be.