How do you pronounce “Vimeo”?

Vim (rhymes with him) ee (rhymes with bee) oh (rhymes with go). Vim-ee-oh is the correct pronunciation.

If something goes wrong, or doesn’t work, what should I do?

Try again! Sometimes the best way to fix a problem is to try it again. If your problem doesn’t work after multiple attempts, try holding down the shift button on your keyboard and pushing the reload button on your browser. This method resets the cache in your browser which will often clear up any problems. If this method still doesn’t work, quit your browser and reopen it and try again. If the problem still persists, try looking in the forums for answers or email help@vimeo.com.

What are the file size and duration limits on what videos I can upload?

The only limit is 500 MB per week, which resets on the day you originally signed up for Vimeo.

How do I add a contact?

Go to the profile page of any user by clicking on their profile picture and click on the add a contact button on the top right of the page. Watch a tutorial.

How do I delete my video?

On the page where you watch the video, click the “Settings” gear icon on the top right of the page. The delete button is on the Settings page. You can also delete your video by clicking on 'Delete this page' on the bottom right of the description section.

How do I change my email address?

Go to your personal “Settings”, add as many email addresses as you wish, then set which one you want as the main email address where you will receive notifications from Vimeo. A verification email will be sent to the new email address for you to confirm that you are a real human.

How do I delete my account?

Go to the "Me" menu, then choose "Settings". Click on "Delete My Account" and follow the steps.

What do the different privacy settings do?

“Nobody else” means that you are the only person who can view the video. “My contacts” means that anyone you have marked as a contact can view the video. If someone has marked you as a contact, but you have not marked them as one, they cannot view the video. “Password protected” allows you to set a password that anyone (even people who are not Vimeo members) can use to view the video after entering the URL in their browser. “People you choose” allows you to choose specific Vimeo users who can view the video.

My HD video did not convert to an HD version on Vimeo, what should I do?

Send the URL link for your video to help@vimeo.com

How do I embed or share a video?

Put your mouse over the video itself and you will see the buttons for these features. Watch here, and here.

When I click embed or share, why doesn’t anything happen?

Check your browser preferences and turn off any popup blockers you may be using.

Great! So I can upload all of the Simpsons episodes?

We cannot repeat this often enough: only upload videos you created yourself! Unlike some other video sites, we enforce this policy very strictly.

Hi, I’m Matt Groening. Somebody uploaded a bunch of my Simpsons episodes! What should I do?

Formal DMCA takedown requests should be sent to rights@vimeo.com

When I’m watching an HD video Full Screen, what does “Scaling On” mean?

In Full Screen mode, videos are stretched to fill your entire screen. Turning scaling off by clicking that button displays the video at its true resolution of 1280x720, which some people prefer.

Becoming a Vimeo User and getting people to watch your videos

One of the best aspects of Vimeo is our friendly community. Participating in the community is completely optional, but we believe that if you interact with the other users, you'll find the experience to be very rewarding.

Let's say you just joined the website and uploaded a video of your cat. Tag the video with the word 'cat' so that other cat-lovers can find it. Now click on the number next to your tag. Here are all the cat videos! You can also use the search feature to find videos.

If you find a video you like, leave a comment. You can also click "Like it" to show your appreciation. Not only does this give the owner of the clip a good feeling, but now they are likely to check out your videos. If they comment on your clips and click on "Like it", your videos will be brought to the attention of their contacts, which will increase the amount of views and activity your clips receive.

If someone adds you as a contact and you enjoy their clips, go ahead and add them as a contact and subscribe to their clips. The more you interact with Vimeo in these ways, the more members of the community you will meet.

Another great way to meet people and discuss ideas is by checking out the forums. Try looking in the projects forum to see if there are any projects being worked on. Chances are that you can join a project and have fun with people from all over the world.

As long as you maintain a respectful attitude towards the people you encounter, and explore the many creative videos our members have uploaded, you can have a very positive experience on Vimeo.

I have a question that was not answered in this FAQ. What should I do?

If I were you, first I would search our forums for an answer, and if I could not find one, I would email help@vimeo.com or send an AIM chat message to the screen name vimeo, or the screen name vimeohelp.