deleted video, upload limit not reset in the Vimeo Technical Help Forum

Dan Shulman-Means 7 months ago

hi, i joined vimeo yesterday and i must say this is amazing. however i'm having an issue with the upload limit. i deleted one of my larger videos this morning because i want to replace it with a better encoded version of the same film (actually I tried the replace video feature first but that wasn't working). now that it's deleted, my upload limit still has not changed, so i don't have enough room to upload the new version. i should have more than enough space to do it. is this right, or can someone help me with this?

thanks!

dan
Blake Whitman 7 months ago

As long as the video you delete was uploaded within your weekly cycle, you should be given back the space. However, if you uploaded a video a few weeks back, delete it, it will not give you the space back.

Its best to try to use the replace function as that doesn't affect the limit quota.
Dan Shulman-Means 7 months ago

for some reason the replace function wasn't working this morning; the page just refreshed when i submitted it. is there any way you can set me back to my lower upload limit? i uploaded the movie yesterday and deleted it this morning, but now i can't upload it again.
Peter McArthur 7 months ago

Hey Dan, I'll reset your limit. Thanks for letting us know.
Dan Shulman-Means 7 months ago

awesome. thanks a lot!!
Jeff Sarrett 7 months ago

Dan, I beleive the upload limit is a weekly limit and has nothing to do with what you are "storing". Deleting a video does not change how much you can upload in a given week. In fact storage is currently unlimited.
Pitch Bend 7 months ago

Blake, could you positively clarify Vimeo's logic on available weekly traffic limit of 500 MB? I believe Jeff is correct. The weekly allowable upload traffic limit of 500 MB is NOT reversible through deletions of uploaded videos. That is a confusion between Vimeo's weekly upload traffic allowance per user, and server disc space consumption, which I believe is currently unlimited as far as I understand. Therefore, even if a recently uploaded video is deleted within the same allowance week, the upload traffic allowance is not reversed because it has already been consumed in previous uploads within that allowance week period.

Any Vimeo staff who would concur with the above description of the definition of Vimeo's weekly upload traffic limit?
dalas verdugo 6 months ago

From what I understand you saying here, you're wrong. If you upload a video and then delete it during the same weekly cycle, you get the space back. If you don't, tell one of us.
Pitch Bend 6 months ago

But when you say "space", are you referring to [1] server disc space CONSUMPTION (of which currently there is no apparent limit per account's total accumulated upload file size over time), or [2] upload traffic volume allowance for a given week in question? They are two totally different parameters that are unrelated. I do recall previously deleting uploaded videos and the weekly traffic volume allowance does NOT reverse, which to me was consistent with how I understood the term upload traffic allowance. It is the amount data that has transmitted to the server, regardless of whether the transmitted file is deleted from STORAGE later or not, each member only gets 500 MB of upload transmission VOLUME per week.
Andrew Pile 6 months ago

It's disk space consumption not bandwidth.

If you delete a video that was uploaded since Sunday and you don't see an increase in your quota then its a bug.
HedsIc 6 months ago

mine does the same thing. I delete aa few video's I just uploaded for testing purposes the same day I uploaded them and it never gave me the space back.

I was just testing since I am knew and just got the camcorder too.
David White 4 months ago

I just deleted a video that was uploaded this week, expecting to receive credit towards the weekly upload limit so that a newer version of the same video could be uploaded. However the weekly upload limit was not reset. Should I have attempted to replace the video instead?
rantingparent.com 4 months ago

My upload limit hasn't reset since last week either. Not that I have anything to upload today but I will soon.